Why we don’t learn from experience and a new way to do it…

Event: 7th International TOC Practitioner Alliance Conference, 2013

In this video, Dr. Alan Barnard, CEO of Goldratt Research Labs, presents his research on why we often fail to learn from experience and a new decision analysis process he developed called the ProConCloud method (or ChangeMatrixCloud) for ensuring we learn the right lessons from experiences where there was a consequential expectation gap.

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