How to unlock value from SAP with TOC

Venue: TOCICO International Conference, 2010

Research shows that 70% of all ICT projects such as SAP implementations are not deemed a “great” success. This is despite the fact that the power and coverage of the technology and implementation know-how has grown dramatically. Could Theory of Constraints (TOC) help suppliers and customers unlock the inherent value potential of an ICT project like an SAP implementation?…